GS1 Digital Link: Understanding the Standard

GS1 Digital Link: The Bridge Between Offline and Online

GS1 Digital Link is an innovative standard connecting physical products to dynamic digital content and experiences by using GS1 2D Barcodes such as Datamatrix and QR Code by encoding web URIs to bridge the gap between offline and online.

The GS1 Digital Link Standard creates a portal between the physical product and online brand experiences, information sources, apps, and more. Scanning a single GS1 2D Barcode encoded using GS1 Digital Link Standards on a product packaging can instantly unlock access to digital content tailored for the specific user with GS1 Digital Link.

Some of the capabilities unlocked by the GS1 Digital Link standard include:

  • Omnichannel flexibility – the same codes can link to different experiences optimized for the context, like at point of sale vs. on e-commerce.
  • Enhanced traceability – products can be digitally identified and tracked across the supply chain to the item level.
  • Transparency – easy access to detailed information on demand, like ingredients, sourcing, and manufacturing.
  • Seamless compliance – required data like expiration dates and nutrition facts can be shared digitally via the codes.
  • Consumer experience – scanning codes drives opportunities for promotions, reviews, brand loyalty programs, and more.
  • Extended product experiences – provide additional content like demos, how-to videos, and recipes.
  • Improved business insights – gain additional data on product usage and lifecycle analytics.

 

GS1 Digital Link, together with GS1 2D barcodes delivers a standardized way to give every product a unique digital identity. This lays the groundwork for an Internet of Things (IoT) environment where smart products become the norm.

 

The implications across packaged goods, retail, healthcare, and other industries are enormous. GS1 Digital Link and GS1 2D barcodes together unlock the ability to market, manage, track, and analyze products in new ways.

 

GS1 Malaysia is part of the GS1 Global Strategy to drive adoption of the GS1 Digital Link and 2D Barcode standards across various industries around the world by 2027. By using the GS1 Digital Link and GS1 2D Barcodes, GS1 Malaysia has made it possible for brand owners, retailers, distributors and marketplaces to enhance their collective supply chain product traceability and consumer engagement through existing digital technologies. GS1 ensures that companies and their trading partners can seamlessly integrate using the GS1 Digital Link into their supply chains, improving efficiency and transparency in product information sharing.

How does GS1 digital link technology work?

A GS1 Digital Link is essentially a GS1 2D barcode combined with web addresses. To make this simple yet incredibly powerful technology work, it’s vital to understand how the link must be constructed and how the connected information and content are retrieved and distributed.

Breakdown of a URI structure

GS1 Digital Link URI is a web address formatted to contain a product’s unique GS1 identifier (like a GTIN number). The URI structure connects physical objects to online digital identities.

For example:

https://brand.com/01/01234567890123

The URI syntax follows a standardized structure defined in the GS1 Digital Link specifications:

  • Domain – The brand’s or company’s owned web domain.
  • Primary AI – A GS1 Application Identifier (AI) to indicate that the following data is the product's barcode key or GTIN.
  • GTIN – The actual product barcode number, in the AI's 14-digit format. For example, a GS1 Malaysia GTIN-13 would be shown as "0955123450000C", where C is the calculated Check Digit.
  • Secondary AI – Optional additional data such as batch/lot numbers, serial numbers, etc.
  • Attributes – Optional data points like weight, dimensions, and expiration dates.


When encoded and scanned, the URI enables the lookup of the product’s digital identity and associated information.

GS1 Resolvers: The Digital Guides to your Digital Experience 

A server called a GS1 Digital Link Resolver is required to translate a GS1 Digital Link URI into meaningful product data. Such resolving services work tirelessly to bridge the connection between the physical and digital worlds.

When a 2D barcode encoded with GS1 Digital Link is scanned, the resolver receives the URI and looks up the product’s identity based on the identifier contained in the URI structure.
The resolver then perform the following vital functions:

  • Fetch associated digital content – Product info, attributes, media, web experiences, etc.
  • Check the validity of product identifiers – Confirming the GTIN or SKU is officially registered.
  • Routing the user based on context – Redirecting to different experiences based on who, where, and how the code is scanned.


For example, the resolver can return pricing and inventory information when scanned during checkout at a retailer versus providing a product video when scanned by a consumer’s smartphone.

GS1 Data Carriers: The Gateway between Physical and Digital

To attach GS1 Digital Links to physical products, the URI must be encoded into optical data carriers like a GS1 QR code or GS1 2D Datamatrix, which can be printed on the packaging.

While both 2D symbols can hold a URI, QR codes were the first choice—partly due to advancements in printer technology enabling smaller symbols, but also because the 2D Datamatrix, despite being the preferred symbol for healthcare traceability and widely used for medical product tracking, is not natively readable by most smart device cameras.

Why implement GS1 Digital Link?

Omnichannel Flexibility

 

The GS1 Digital Link standard enables seamless consumer experiences across physical and digital touchpoints.

The flexibility of the standard means that a single QR code can adapt and resolve to various destinations depending on the context.

For example, the code may link to different resources depending on the country where it is scanned, the time of day when it is scanned, or other variables like if it’s scanned inside a point of sale, the type of device used, or even tied to the weather.

This context-aware capability provides consistency for consumers across brick-and-mortar stores, e-commerce sites, mobile apps, business partner, grocery store, point of sale, and more.

Supply Chain Visibility

Real-time visibility and connectivity enabled by GS1 Digital Link together with GS1 2D Barcodes improve global trade supply chain operations efficiency.

Manufacturers can gain insights into the raw materials and components used, actors in the retail industry can track inventory across locations, and logistics providers and business partners can pinpoint shipments in real time.

This unprecedented visibility at the individual product level improves traceability, reduces manual errors, speeds up recalls, and enables data-driven decisions to optimize supply chain productivity.

Regulatory Compliance

Digitally sharing required data, certifications, and ingredients simplifies regulatory compliance.

Regulations require more product transparency, especially in the food and beverage and healthcare industries—for example, FDA nutrition labeling requirements in the US or EU regulations mandating Digital Product Passports.

By digitally centralising required compliance assets like documentation, certifications, and ingredients via GS1 Digital Link or 2D barcode, a brand owner can more efficiently fulfill regulatory obligations.

Engagement of the End Consumer

On-demand product data allows a brand owner to interact directly with their end-consumers and provide transparency into products.

Consumers increasingly want to know details like where an item was made, its expiration date, ingredients, allergen information, sustainability credentials, and more.

The
GS1 Digital Link Standard and 2D Barcode creates a way to instantly access this product data from the package via standard mobile devices.

Product Future-proofing

The GS1 Digital Link Standard is essential for the future of connected Internet of Things (IoT) products and compliance with track-and-trace regulations.

With the 2027 deadline for migrating from linear to 2D barcodes approaching fast, there is an urgency for brands to adopt this technology now, in order to stay competitive and compliant.

By starting your implementation today, you help your brand to future-proof your operations and ensure they meet upcoming standards.

Applications of GS1 Digital Link

GS1 Digital Link opens new opportunities for companies across retail, consumer packaged goods, manufacturing, healthcare, logistics, and technology. It provides a standardized way to connect physical things to digital experiences and information.

The use cases span from enhancing shopper engagement, optimizing supply chain operations, simplifying compliance, and much more.

Regulatory Compliance

The GS1 Digital Link simplifies the sharing of required product information like ingredientsexpiration date, and sustainability credentials.

Applications include:

  • Ingredient declarations – Provide consumer access to allergen info, nutrition facts, etc.
  • Certifications – Share organic, fairtrade, and other ethical sourcing credentials
  • Manufacturer info – Link to details on testing, quality control, and facilities
  • Expiration dates – Manage usability timeframes and freshness
  • Environmental metrics – Provide consumers with carbon footprint, energy usage, and sustainability impact data
  • Digital batch records – Digitize production processes and protocols

 

Shopper Engagement

For brand marketers, GS1 Digital Link creates a seamless experience across packaging, digital ads, websites, and apps.

Scannable codes turn products into launching points for broader consumer experiences.

Specific applications include:

  • Product education – Share videos on ingredients, sustainability, manufacturing process, etc.
  • Consumer support – Enable self-help instructions, FAQs, chatbots
  • Digital hub – Link to online content like recipes, tutorials, and tips and tricks
  • Social sharing – Encourage sharing reviews, photos, and experiences
  • Brand loyalty programs – Direct to membership portals and exclusive offers
  • Coupons/promotions – Deliver special deals, sweepstakes entries, rebates
  • App adoption – Prompt download and onboarding for brand apps

 

Supply Chain Operations

GS1 Digital Link improves logistics traceability, operational efficiency, and decision-making for supply chain roles.

Critical use cases include:

  • Inventory management – Access real-time inventory across a network of sites
  • Order fulfillment – Pick/pack orders by scanning items rather than manual entry
  • Shipping/logistics – Track individual item locations and status throughout transit
  • Recall management – Rapidly identify affected products down to exact batches or serial numbers
  • Replenishment – Automate ordering and workflows based on low-stock alerts
  • Returns – Scan products to pull up associated order information
  • Quality control – Pinpoint products tested and produced during specific times

 

The applications of GS1 digital link span far beyond this list, but it provides a snapshot of the diverse possibilities across sectors.

Getting started with GS1 Digital Link

For brands looking to implement GS1 Digital Link, below are the key steps to set your program up for success.

1. Select your Data Carrier

One important thing to do is to choose which 2D optical data carrier (aka 2D Barcode) you want to use to encode the GS1 Digital Link. This is what gets printed and applied to the physical products.

The current popular choice for consumer engagement are GS1 QR Codes which can be scanned natively from packaging using smart device cameras.

2. Build Digital Link URIs

With the data carrier determined, it’s time to construct the actual GS1 Digital Link URIs.

A brand must first ensure that their GS1 Membership License is active, as the GS1 Company Prefix (GCP) and accompanying barcodes will be part of the URI.

URIs must follow the 
proper syntax and structure as outlined in the GS1 Digital Link specifications. This includes the domain, identifier type, GTIN, as well as dynamic information like batch/lot numbers,
expiration date, quantity and serial numbers, all accurately encoded using GS1 Application Identifiers.

Generated GS1 Digital Links can be validated by GS1 Malaysia to ensure the URIs are correctly formatted.

3. Set up the Resolver

The next component is deploying the resolving service to process the GS1 Digital Links.

When the codes are scanned, the resolver receives the URIs and converts them into relevant responses. This includes fetching associated data and directing users to the appropriate endpoints.

This step requires advanced technical knowledge and
investment into IT infrastucture to establish. 
 

4. Start Connecting Experiences

The final stage is connecting the GS1 Digital Link to your prepared online content, such as brand loyalty experiences, information sources, apps, and tools you want people to access by scanning products.

This includes setting up product pages, portals, videos, promotions, and more.

 

Conclusion

GS1 Digital Link is set to revolutionise global trade by connecting physical and digital products, requiring adherence to specific standards and technology.

Contact GS1 Malaysia through our official communications channels for more information.