GS1 Frequently Asked Questions (FAQs)

  1. Who is GS1? Click Here to learn all about us!
  1. How do I get Malaysian barcodes, generate barcodes in Malaysia and other questions?
  1. Click Here to download our DIY Self-Learning Guides!
  1. Prefer to listen to a GS1 representative? Join our FREE Briefing! 
  1. Want to become a GS1 Member? Read this First!
  1. Below are breakdowns of our membership license fees, by category:
    1. Standard Membership License
    2. Small Block Membership License
    3. Additional Membership License
    4. GLN Membership License
  2. Need an invoice? Send us an email!
  3. Have you prepared the following documents for your application?
    1. Business Registration (Section 14, Super Form or equivalent)
    2. Business Incorporation (Form 9, Section 17 or equivalent)
    3. Latest Annual Returns (Form 24, Section 68 or 78 or equivalent)
    4. Payment Proof (share payment slip or notice, online bank transfer is preferred, use GIRO/IBG or JomPAY, DO NOT USE DuitNow or Instant Transfer!)
  4. Part of your membership includes our Support & Services Package, the VbG-PDSS, which plays an important part of your product visibility and integrity. Click here to learn more about VbG-PDSS, and click here to download the brochure.
  5. Click Here to Apply Online.
  1. Need help to generate your GS1 barcode numbers? Make use of GS1's barcode number generation service!
  1. Want to submit and share your Product details? Follow the steps here! (Make sure you are a VbG-PDSS Subscriber first!)
  2. Are you using our Product Submission Excel Template? We only accept the official version, you can download it here.
  3. Click Here to upload your product listing. (Make sure you are a VbG-PDSS Subscriber first!)
  4. Have a problem uploading? GS1 can help! Click Here!
  5. Want to self-check your product information?
  6. Want to retrieve all of your submitted product information? Click Here!
  7. Not sure if your barcode labels can be scanned/read? Click here to learn about our Barcode Quality Control Program!
  8. Want to check foreign products? Click here for the Global Verified by GS1 Platform
  9. Have a question? Talk to us only through our official communications channels!
    1. Email, General: gs1malaysia@gs1my.org
    2. Email, Membership: membership@gs1my.org
    3. Email, Payment: payment@gs1my.org
    4. Email, Databank & Training: databank@gs1my.org
    5. WhatsApp:
      1. +6011-1616 8228 (Membership, Services & Support)
      2. +6014-3933 228 (Membership, Services & Support)
      3. +6016-2455 228 (Strictly for Payment Only)
      4. +6012-2722 646 (Strictly for Payment Only)
    6. WeChat:
      1. +6014-3933 228