GS1 Malaysia Services


Product Search Portal & Retailers Dashboard


Product Search Portal & Retailers Dashboard

Optimizing Online/Offline Retailers' Assortment through Brand Awareness/Product Visibility

The Product Search Portal has a secured section called the Retailer Dashboard. Retailers who have access are able to search for products in a much greater detail, and allows for a more precise business to business matching.

Retailers can also search based on the Global Product Classification (GPC) code, GTIN, Company Name, Product and Brand.

Consumers will only be able to search using the GTIN and the company's name.

Member Product Databank
& Mobile App

GS1 Malaysia Member Product Databank

Enable Authentication of Product Information and Ownership

Avoid costly mistakes and protect your brand equity by ensuring a trusted source of product information for consumers and trading partners.

Ensure that your brand is compliant with current retailer requirements by listing all your products with the GS1 Malaysia Member Product Databank today.


GS1 Malaysia Databank Mobile App

Providing Trusted and Genuine Product Information

The mobile app leverages on the GS1 Malaysia Member Product Databank to provide trusted and genuine product information to consumers and trading partners.

Download the mobile app by scanning the QR code on the right and updating us if there are any inaccuracies with your product data.

Briefings and

GS1 Malaysia Briefings and Trainings

For over 20 years, GS1 Malaysia has provided training for companies of all sizes and from various industries. The types of training available ranges from basic industry awareness briefings to in-depth, technical subject matter trainings to in-house, customised courses.

Irrespective of the industry your company is in, the size of your company or your current understanding of the GS1 standards and keys – our training will give you the knowledge you need to address your business challenges and tap into greater opportunities.

Barcode Inspection Services

GS1 Malaysia Verification Services

Ensure Your Barcodes Scan First Time, Every Time

Having a scannable barcode is crucial to your business. Verification of product barcodes facilitates cross border trade as it is often an important import/export requirement.

Negative consequences of unscannable barcodes:

  • Rejection of product by retailer
  • Delays caused by multiple scans


GS1 Malaysia Consultancy Services

Cost-Effective and Customisable to Get the Best Value out of your GS1 Membership

Being a GS1 member means so much more than just having a set of barcodes for retail. Explore the full range of possibilities, from improved inventory management to efficient, interoperable systems by contacting us today.

GTIN Filling in China & Vietnam


GTIN Filling in China & Vietnam

The China and Vietnam governments have new regulation with regard to GS1 bar codes not issued by their respective GS1 member organisation, on products that are made and sold in their respective countries.

GS1 Malaysia provides free service to help active GS1 Malaysia members comply with this regulation. Please ensure your membership is valid in order to enjoy this free service.

I'm Tooltip 1

Allocation of GTINs on Multi Pack

A Global Trade Item Number (GTIN) is used to identify any item or product at any point in a supply chain. A new GTIN should be given to each different product by shape, size, colour, flavour, promotional variant, and so forth. The guiding principle is if the organisation is expected to distinguish from one item to another due to some variant, then a new GTIN must be provided.


For example, if a new GTIN is not given to a new variant of a toiletry product, e.g. shampoo, that is different in fragrant, the manufacturer would not be able to track what is the fragrant that is being purchase by its trading partners. Retailers will not be able to trace what is the fragrant that consumer prefer and also the inventory will not show what fragrant are still in stock. Therefore it is vital for companies to assign different GTIN to any modification of the products.


Besides every item carrying a GTIN, a group of products when sold as one should also carry a different GTIN from its individual GTIN. This will ensure that the product sold as a group is correctly accounted for in the supply chain. When there is a group of products sold as one, it is vital and very important that the individual EAN bar code symbol on each item is not visible or seen. The individual EAN bar code should be facing inside, that is, facing the other product, so that the individual EAN bar code can be obscured and will not accidentally be scanned at the check-out counter.


If the individual EAN bar code is visible, there may be an error at the check-out counter where the check-out counter personnel may scanned the individual EAN bar code by mistake instead of the EAN bar code that represents a group of products. This mistake will distort the inventory level in the store, inventory at warehouse/distribution centre cannot be reconciled, out-of-stock situation will arise at the retail store and finally loss of income to the manufacturer and the retailer.


An example of this scenario is when the manufacturer packs ten (10) packets of flour as one whole item. But each packet of flour carries an individual EAN-13 bar code which still can be seen. If the check-out counter personnel scanned the individual EAN-13 bar code instead of the EAN bar code that represents 10 packets of flour, the retailer stock level will be reduced by one (1) packet of flour but in actual sense, the inventory has been reduced by ten (10) packets.


The immediate effect will be loss of income to the retailer as the customer was only charge for one (1) packet of flour when the consumer actually purchased ten (10) packets. When the retailer do a stock takes, he would not be able to reconcile his inventory. The retailer might actually run out of stock without even knowing it. This will create an out-of-stock situation where there will be unhappy customers that may not come back to his store. This will create further loss of business to the retailer. Or the customers may switch brands, that is, to purchase the same product but a different brand due to the out-of-stock situation. This will lead to lower demand and the retailer will order less from the manufacturer and thus loss of income to the manufacturer as well.


A simple and small mistake can lead to many repercussions. Every trading partner in the supply chain is affected. Therefore it is vital and crucial to for every company that uses GS1 System to be able to correctly allocate GTINs.


Companies that would like to know about allocation of GTINs can attend the Growth with GS1 Briefing that are held at our Head Office at Bandar Sri Damansara, Kuala Lumpur.



Still Confused?
Get assistance from our GS1 consultant by email to or give us a call at +603-62867200.